Loyalty Program
Sign up for our loyalty program and receive notifications of special offers and private shopping events for members only. Also, earn one point for each dollar spent and build your points for store credit. For every 100 points you will earn $5 off you next purchase!
Note: Books, magazines, Ashford/Schacht, sale, consignment, and trunk show items cannot be discounted (though you will earn loyalty points on these purchases!)
Is It Your Birthday?
For the entire month of your birthday, take 10% off of your total purchase. Happy Birthday!
Shop Policies
Need Help?
There is no charge for help if it's a quick fix. The staff will be happy to help you out!
Since we are a small staff, some problems may require more time to fix and may be better suited for an individual session appointment. Private session appointments are $40 for one hour, more information is on our Current Classes page.
Refunds/Exchanges
Unwound yarn (with a ball band) and needles/notions (still in original packaging) may be returned/exchanged. We are unable to return or exchange books, patterns, or Last Chance sale items.
Classes
Class Registration: We recommend registering as soon as possible for a class in order to guarantee a spot. You can register and pay for classes online or in-store.
A minimum of three students is required to hold a class. If the class does not get a minimum number of students, we will refund your class payment. (Individual instructors may decide to proceed with fewer than three students, per their discretion.)
If you find you must cancel within 72 hours of the scheduled class, a store credit will be offered for a future class or products. There are no refunds or store credits for missed attendance. However, we will do our best to accommodate you if there is an unforeseen circumstance such as illness. Students often are able to convert their missed session to a private lesson.
If a class is canceled by the instructor, a refund will be issued. If inclement weather or reasons beyond the shop's control affect a particular class session, the class will be rescheduled.
Supplies are not included in class prices unless specifically stated in the class description, but a 10% discount on supplies for the class will be offered if purchased through Dances With Wool.
Winding Services
We are always happy to wind your purchases for you, free of charge! We can also wind yarn purchased elsewhere, provided it is in good condition (not “old”, brittle, etc). If you have more than a couple of skeins, we may ask you to leave it for pickup later.