Shop Policies
Need Help?
There is no charge for help if it's a quick fix. The staff will be happy to help you out!
Since we are a small staff, some problems may require more time to fix and may be better suited for an individual session appointment. Private session appointments are $30 for one hour.
Exchanges
Exchanges for yarn will be accepted if the yarn is in the original condition and not wound. No returns on books or patterns.
Classes
Payment for a class is due upon registration. Classes can be purchased online or in-store.
Supplies are not included in class prices with the exception of beginning knitting and crocheting classes, but a 10% discount on supplies for the class will be offered.
We will do our best to accommodate you if there is an unforeseen circumstance that causes you to miss your class. Students often convert their missed lesson to a private lesson. If a class is canceled by the instructor, a refund or class credit will be issued. outside of seventy-two hours, store credit will be offered for a future class or products. If the class does not get a minimum number of students, we will refund your class payment.