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Loyalty Program


Sign up for our loyalty program and receive notifications of special offers and private shopping events for members only. Also, earn one point for each dollar spent and build your points for store credit. For every 100 points you will earn $5 off you next purchase! 

Note: Books, magazines, Ashford/Schacht, sale, consignment, trunk show, and special order items cannot be discounted (though you will earn loyalty points on these purchases!)




Is It Your Birthday?


For the entire month of your birthday, take 10% off of your total purchase. Happy Birthday!

Gift Cards


Gift cards are available in store and online. 

Shop Policies


Person knitting

Need Help?


There is no charge for help if it's a quick fix. The staff will be happy to help you out!

Since we are a small staff, some problems may require more time to fix and may be better suited for an individual session appointment. Private session appointments are $40 for one hour, more information is on our Current Classes page.




Different colored yarns

Refunds/Exchanges 
Please Read Carefully!

 

All refunds will be issued in the form of store credit only.  

Unwound yarn may be returned/exchanged within 60 days of purchase provided it is in new, odor-free, resalable condition (ie. not wound, ball band/tag still attached).  

Needles/notions may be returned within 30 days of purchase as long as they are in original packaging in clean and saleable condition.

These items may not be returned:
Books
Trunk show purchases
Consignment items
Last chance, or SALE items
Special orders
Eucalan and Soak products
Ashford and Schacht products
 
Any item found to have a manufacturer defect that has been purchased at our store will be replaced in kind. 


Person knitting with red yarn

Classes


Class Registration: We recommend registering as soon as possible for a class in order to guarantee a spot. You can register and pay for classes online or in-store.


A minimum of three students is required to hold a class.  If the class does not get a minimum number of students, we will refund your class payment.  (Individual instructors may decide to proceed with fewer than three students at their discretion.)


If you find you must cancel within 72 hours of the scheduled class, a store credit will be offered for a future class or product. There are no refunds or store credits for missed attendance.  However, we will do our best to accommodate you if there is an unforeseen circumstance such as illness. Students often can convert their missed session to a private lesson. 


If a class is canceled by the instructor, a refund will be issued. If inclement weather or reasons beyond the shop's control affect a particular class session, the class will be rescheduled.


Supplies are not included in class prices unless specifically stated in the class description, but a 10% discount on supplies for the class will be offered if purchased through Dances With Wool.  



Winding Services


 

We are always happy to wind your purchases for you, free of charge! There are times during the year that we will not wind yarns, but you are always welcome to bring them back at another time to wind.  We do not wind yarns that have not been purchased at Dances.  

 
Order Today 1-(804) 594-5849
Social Stitch Groups:
Tuesday Morning 9-11
Thursday Evening 6-8